Terms of Use

1. Acceptance of Terms

These Terms of Use form an agreement between you and CropVideoOnline concerning your access to and use of CropVideoOnline.com, our online video cropping tools, website content, Free and Pro plans, Custom services, and related functionality, collectively referred to as the “Service.”

By accessing or using the Service, you agree to these Terms. If you do not agree, please do not use CropVideoOnline.com or the Service. Additional terms may apply to particular features, paid plans, Custom services, checkout flows, or related policies, and those additional terms become part of your agreement where applicable.

2. Description of the Service

CropVideoOnline provides online tools and related content intended to help users crop videos and perform related video-preparation tasks. The Service may include an online video cropper, cropping and framing options, aspect-ratio options where available, video preview functionality where available, download or export functionality where available, educational content, Free and paid plans, and Custom arrangements.

Available functionality, plan features, and service configurations may change over time. We do not guarantee that every feature described on the website will be available at all times or in every plan.

3. Eligibility and Use of the Service

You may use the Service only if you are legally capable of entering into this agreement where applicable. You are responsible for ensuring that your access to and use of the Service complies with laws, regulations, and rights that apply to you and to the content you process.

When the Service requests information from you, you agree to provide accurate and current information. Where accounts exist, you are responsible for activity performed through your account and for keeping your account access secure.

4. Free Plan

CropVideoOnline may offer a Free plan that provides access to the core homepage video cropping experience. Free functionality may have usage, file-size, processing, feature, export, or other limitations.

Free plan capabilities may change over time. You should review the current pricing, plan, or service information on CropVideoOnline.com for the latest available limits and functionality.

5. Pro Plan and Paid Services

Prices, plan features, billing frequency, and paid-service details are presented before purchase where applicable. Paid features may require a valid payment method and successful payment. You are responsible for applicable charges associated with the plan or service you select.

Billing

Pricing is presented before purchase where applicable. Taxes, fees, or other charges may apply where required. Billing frequency depends on the selected plan or purchase configuration.

Cancellation and Refunds

You may have cancellation options depending on the applicable subscription or billing system. Cancellation procedures should follow the instructions provided at purchase or within the applicable account interface.

Refund eligibility depends on the applicable purchase terms and relevant law. For billing questions, contact support@cropvideoonline.com.

View Pricing →

6. Custom Services

Custom services may be available for users or organizations with requirements beyond standard plans. Custom requirements may be discussed individually, and pricing, functionality, and terms may differ from standard Free or Pro plans.

Additional terms may apply to a Custom arrangement. If a separate custom agreement expressly conflicts with these standard Terms, the custom agreement will take precedence for that specific arrangement to the extent of the conflict.

7. User Content and Uploaded Videos

You may upload video files or other content when using certain tools. You retain your rights in content you upload, subject to the limited rights needed for us to operate the Service. You must have all necessary rights, permissions, and licenses to upload, crop, process, preview, export, or otherwise use content through the Service.

Limited License

To the extent necessary to provide the Service, you grant CropVideoOnline and relevant service providers a limited right to host, process, transmit, reproduce, or otherwise handle uploaded content for the purpose of operating the functionality you request. This limited license is not a transfer of ownership.

Your Responsibility for Content

You are responsible for what you upload and process through the Service. You must not upload content that you do not have rights to use, violates another person’s privacy, infringes intellectual property rights, contains unlawful material, violates applicable laws, or violates these Terms.

You are responsible for obtaining necessary permissions for copyrighted video, music, logos, trademarks, personal information, images, and other third-party material included in your uploads.

8. Acceptable Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service to violate laws or regulations, infringe the rights of others, distribute malicious content, attempt unauthorized access, abuse or disrupt the Service, circumvent technical restrictions, misuse infrastructure, or interfere with other users.

9. Prohibited Activities

Prohibited activities may include:

• Attempting to gain unauthorized access to the Service or related systems.
• Reverse engineering the Service where prohibited by law.
• Circumventing security measures, plan restrictions, or usage restrictions.
• Introducing malware, harmful code, or disruptive files.
• Overloading, impairing, scraping, or interfering with systems in a manner that disrupts operations.
• Using automation for abuse, fraud, or activity that harms the Service or other users.
• Using the Service to violate another person’s rights or for unlawful activity.

These restrictions are not intended to prohibit legitimate accessibility tools or ordinary browser automation that does not harm, disrupt, or misuse the Service.

10. Intellectual Property

The CropVideoOnline website, branding, logo, software, interface, designs, original text, graphics, features, and other website materials are owned by or licensed to CropVideoOnline unless otherwise stated.

You may not reproduce, distribute, modify, sell, or exploit proprietary website materials except as permitted by law or with permission. User-uploaded content remains your responsibility, and ownership is not automatically transferred to CropVideoOnline.

Feedback

If you voluntarily submit suggestions, ideas, or feedback, CropVideoOnline may use that feedback to improve the Service without obligation to you. This does not give us ownership of unrelated copyrighted material or uploaded video content merely because it is mentioned in feedback.

11. Third-Party Services and Links

The Service may rely on or link to third-party services, such as infrastructure, payment services, analytics, communication tools, or other integrations. Third-party services may have their own terms and privacy policies.

To the extent permitted by applicable law, CropVideoOnline is not responsible for third-party services, websites, policies, or practices that we do not control.

12. Privacy

Use of personal information is also governed by the CropVideoOnline Privacy Policy, which explains data-handling practices separately from these Terms.

Privacy Policy →

13. Service Availability and Changes

CropVideoOnline may modify, update, suspend, or discontinue parts of the Service. Features may change, maintenance or technical issues may affect availability, and we do not guarantee that every feature will always be available.

We may introduce new features or remove outdated features. To the extent permitted by applicable law, CropVideoOnline is not responsible for temporary unavailability or changes to features, plans, or service configurations.

Accounts and Account Security

You may be required to create an account for certain features, including some Pro or Custom services. You are responsible for protecting account credentials and should notify support@cropvideoonline.com if you believe an account has been compromised.

You should not share credentials where doing so violates applicable plan rules or compromises account security.

14. Disclaimers

The Service is provided on an appropriate available basis. To the maximum extent permitted by applicable law, CropVideoOnline does not guarantee that the Service will always be uninterrupted, error-free, available, free from all harmful components, or that cropping or exported results will always meet a particular quality standard or every user’s expectations.

Nothing in these Terms excludes or limits rights or protections that cannot lawfully be excluded or limited.

15. Limitation of Liability

To the maximum extent permitted by applicable law, CropVideoOnline and its relevant affiliates and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or similar damages arising from or relating to your use of, or inability to use, the Service.

This may include loss of data, loss of profits, business interruption, loss of content, service interruptions, or similar harms. Nothing in these Terms limits liability to the extent such limitation is prohibited by applicable law.

16. Indemnification

To the extent permitted by applicable law, you may be responsible for claims, losses, liabilities, damages, costs, or expenses arising from your misuse of the Service, violation of these Terms, violation of another person’s rights, unlawful uploaded content, or breach of applicable law.

17. Termination

You may stop using the Service at any time. CropVideoOnline may suspend or terminate access where reasonably necessary, including for serious violations of these Terms, misuse, security concerns, legal requirements, or discontinuation of a service.

Certain provisions may survive termination where their nature requires it, including intellectual property, disclaimers, liability limitations, indemnification, and dispute-related provisions.

18. Governing Law and Disputes

Any disputes arising from or relating to these Terms will be handled in accordance with applicable law. Where a specific governing law, venue, or dispute-resolution arrangement is applicable to your use of the Service or a separate agreement, that arrangement will govern.

If CropVideoOnline later supplies a specific jurisdiction or dispute-resolution process, this section may be updated.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, legal requirements, or other operational needs. When we update these Terms, we will change the “Last Updated” date.

Continued use of the Service after changes may constitute acceptance where permitted by law. You should review these Terms periodically. These Terms were last updated on August 18, 2026.